Contractual Terms and Conditions of the Tour Operator Čedok a.s.

INTRODUCTORY PROVISIONS

  1. These Contractual Terms and Conditions of Čedok a.s. apply to all trips organised by the tour operator Čedok a.s. and also to individual tourism services sold on behalf of and on account of the tour operator Čedok a.s., Na Příkopě 18, 111 35 Prague 1, Czech Republic (hereinafter referred to only as the “Terms and Conditions”), which are listed in the catalogue “The Czech Republic and Central Europe” or in another form of offer (www.cedok.com or similar).
  2. The tour operator Čedok a.s., in its capacity as the organiser, usually sells trips on the basis of a Travel contract concluded in writing, which contains all legally determined requirements for Written confirmation of a trip. Similarly, the travel agency also sells individual tourism services on the basis of a Contract on provision of individual services concluded in writing. If the Travel contract is not executed in writing, the tour operator Čedok a.s. shall provide the Client with written Trip confirmation, acceptance of which the Client shall demonstrably confirm and approve the conformity of such Trip confirmation with the content of the Travel contract agreed by the contracting parties. Similarly, if a Contract on provision of individual services is not executed in writing, the tour operator Čedok a.s. shall provide the Client with a written document for individual services (a voucher, flight ticket or similar), acceptance of which the Client shall demonstrably confirm and approve its conformity with the content of the Contract on provision of individual services agreed by the contracting parties.
  3. These Contractual Terms and Conditions of the tour operator Čedok a.s. (hereinafter referred to only as “Terms and Conditions”) constitute an integral part of the Travel contract (Trip confirmation) or Contract on provision of individual tourism services concluded between the Client and Čedok a.s.

Article I – PARTIES TO THE CONTRACTUAL RELATIONSHIP

The parties to the contractual relationship are:
  1. The organiser Čedok a.s., with registered office at Na Příkopě 18, 111 35 Prague 1, Czech Republic, company ID number 60 19 27 55, incorporated in the Commercial Register maintained by the Municipal Court in Prague, Section B, Insert 2263 (hereinafter referred to only as “Čedok”) and
  2. The Client, who may be an individual or corporate entity (hereinafter referred to only as the “Client”).

Article II – SUBJECT OF THE CONTRACTUAL RELATIONSHIP

These Terms and Conditions regulate the rights and obligations of the parties in terms of sale of:
  1. Trips organised by Čedok, or
  2. Accommodation, catering, transport and other tourism services according to the individual requirements of the Client, sold on behalf of and on account of Čedok (hereinafter referred to only as “individual services”).

Article III – ESTABLISHMENT OF THE CONTRACTUAL RELATIONSHIP

  1. In the case of trips, the contractual relationship between the Client and Čedok is established on conclusion of a Travel contract. The content of this contract, apart from the actual text of the Travel contract (Trip confirmation), is further determined by these Terms and Conditions, which constitute part of the catalogue and which are published at http://www.cedok.com/Terms.aspx, the catalogue, or other offer with reference to the name of the trip stipulated in the Travel contract (Trip confirmation), or also special conditions appended to the Travel contract (Trip confirmation) as an integral part thereof.
  2. In the case of individual tourism services, the contractual relationship between the Client and Čedok is established on conclusion of a Contract on provision of individual services. The content of this contract, apart from the actual text of the Contract on provision of individual services (the respective document on purchase of individual services), is further determined by these Terms and Conditions, or by any special conditions appended to the contract as an integral part thereof.
  3. Accommodation, which constitutes the content of a Travel contract for a trip sold by Čedok, always complies with the legal regulations of the country in which it is provided.

Article IV – PRICING AND PAYMENT CONDITIONS

  1. Čedok is entitled to payment of the price of services prior to their provision and the Client is obliged to pay the price of services prior to their provision.
  2. Depending on the method of settlement, payment of the price of services shall be regarded as the date of acceptance of cash or payment by payment card and/or the date of crediting of payment to the account of Čedok in the level of 100% of the stipulated price of the services. In the event of breach of this obligation by the Client, Čedok is entitled to withdraw from the contract, which shall not affect its entitlement to compensation for damage.
  3. The level of deposits and payment schedule is agreed as follows, unless the contracting parties agree otherwise:
    1. In the case of trips, the Client is obliged on creation of the contractual relationship to pay a deposit in the level of 50% of the stipulated price of services; the Client is obliged to settle the balance of the total price no later than 30 days prior to commencement of the trip. In the event of breach of this obligation, Čedok is entitled to withdraw from the Travel contract.
      In the event of creation of a contractual relationship within a period less than 30 days prior to commencement of the trip, the Client is obliged to pay 100% of the stipulated price.
    2. In the case of individual services, the Client is obliged to pay 100% of the total price of ordered services on creation of the contractual relationship.
  4. Čedok is entitled to unilaterally increase the price of the trip stipulated in the contract in the event of increase of:
    1. The price of transport including fuel prices, or
    2. Payments relating to transport, e.g. airport and port fees, which are included in the price of services, or
    3. The foreign exchange rate of the Czech crown used for determination of the price of services by more than 10%

    if this change occurs by the 21st day prior to commencement of the trip. Čedok is obliged to send written notification of increase in the price to the Client’s residence/registered office address or to another contact address stipulated by the Client in the Travel contract (Trip confirmation) no later than 21 days prior to commencement of the trip. The Client is obliged, within 5 days of notification of increase in the price of the trip, to pay the difference in the price of the trip. In the event of breach of this obligation by the Client, Čedok is entitled to withdraw from the contract, which shall not affect its entitlement to compensation for damage.

    Method of calculation of increase in the price of a trip or individual services

    1. If the price of transport incl. fuel prices (para. 4. letter a) increases, Čedok is entitled to increase the price of the trip in the manner agreed in the Travel contract (Trip confirmation).
    2. If payments relating to transport, e.g. airport, security or port fees, which are included in the price of the trip increase, Čedok is entitled to unilaterally increase the price by the amount corresponding to these payments per person.
    3. If the foreign exchange rate of the Czech crown compared to the respective currency used for determination of the price of services increases by an average of 10%, Čedok is entitled to increase the price of services at most by an amount corresponding to the percentage change in the exchange rate paid in foreign currency. The determining day when the price of services was determined is stipulated in the catalogue or in another form of offer, or in the contract concluded.

Article V – RIGHTS AND OBLIGATIONS OF THE CLIENT

  1. The basic rights of the Client especially include:
    1. The right to due provision of the services contractually agreed upon and paid for,
    2. The right to request of Čedok information about all facts which are known to it and which relate to the services contractually agreed upon and paid for,
    3. The right to be familiarised with any possible changes in the contractually arranged services,
    4. The right to personal data protection in accordance with the legal regulations,
    5. In the case of trips, the right to further detailed written information no later than 7 days prior to commencement of the trip about all facts which are important for the Client and which are known to Čedok, unless already contained in the Travel contract or in the catalogue which was provided to the Client, and if circumstances so require also to provision of a flight ticket, document/voucher for accommodation or catering, a document necessary for provision of optional trips or other document which is necessary for implementation of the trip, usually to be sent to the residence/registered office address or to another contact address stipulated by the Client in the Travel contract (Trip confirmation),
    6. The right to assign the Travel contract, if the third party meets the conditions for participation in the trip and to notify Čedok in writing that another party as specified in the notification will be taking part in the trip instead of the Client. If the Client wishes to exercise this right to change in the identity of the party participating in the trip, he must follow procedure stipulated in para. 2, letter j) of this article.
  2. The basic obligations of the Client especially include:
    1. The obligation to provide Čedok with cooperation which is necessary for due arrangement and provision of services, above all to stipulate the information required by Čedok in the contract in a truthful and complete manner, incl. changes to such information and to present other documents as requested by Čedok,
    2. In the case of persons under the age of 15, the obligation to ensure accompaniment and supervision by an adult participant and the consent of the legal guardians in the case of persons under the age of 15 to accompaniment by a third party; similarly, to ensure accompaniment and supervision of persons whose state of health so requires,
    3. If a Client over the age of 15 and under the age of 18 intends to conclude a contract for services abroad, the obligation to present the consent of his legal guardians,
    4. The obligation to accept from Čedok the documents required for use of services and to go to the designated location at the designated time with all required documents,
    5. The obligation to have on his person all documents required for entrance to the respective destination and transit countries (a valid passport issued by the country which the Client stated he is a citizen of prior to conclusion of the Travel contract, visa, health insurance document and similar, if required),
    6. The obligation to meet all inoculation or other medical obligations in terms of travel to countries for which these are determined by international health regulations,
    7. The obligation to follow the instructions of the tour guide or other party determined by Čedok and to follow the determined programme and to comply with the regulations valid in the country being visited, incl. regulations of carriers and accommodation providers,
    8. The obligation to act in such a way as to avoid the creation of any damage or injury to health or property to the detriment of other clients, service providers or Čedok and to provide compensation for any possible damage which he has caused,
    9. The obligation to refrain from behaviour which could restrict the rights of other clients,
    10. If the Client exercises his right to provide notification of change to the identity of the participant in the trip in accordance with para. 1, letter f) of this article, he shall be obliged:
      1. To provide such notification in writing
      2. To append a declaration by the new client to the notification stating that he agrees to the Travel contract concluded and whether he does or does not consent to processing of his personal data in accordance with article XI and
      3. To append a declaration by the new client to the notification stating that he meets the conditions determined for participation in the trip, if such conditions are defined in the Travel contract or in the catalogue.

      Change in the identity of the Client shall be effective with regards to Čedok if the original Client delivers this to Čedok together with the above-mentioned declaration. Notification shall be deemed to have been submitted on time if delivered to Čedok at least seven days prior to commencement of the trip.

      If however there are reasons for determination of conditions which a participant in a trip must meet, these conditions shall be stipulated in the Travel contract and a deadline determined in which the Client must provide notification that another person will be participating in the trip instead of him. In these cases, change in the identity of the Client shall be effective towards Čedok if the original Client delivers the above-mentioned notification and declarations to Čedok within the determined deadline.

      In the event of change to the identity of the participant in the trip in accordance with this provision, the original and the new Client shall be held jointly and severally liable for payment of the price of the trip and settlement of costs incurred by Čedok in relation to change in Client.

  3. The obligations of Clients who have concluded a contract in favour of third parties also include:
    1. The obligation to familiarise parties in whose favour they concluded the contract with Čedok with these Terms and Conditions, as well as with other information which they receive from Čedok, or which is referred to in these Terms and Conditions, especially to inform them of the scope and quality of services,
    2. In cases when the subject of the contractual relationship is a trip, the obligation to familiarise all participants in the trip with the document from the insurance company which they received in accordance with article VI para. 3 of these Terms and Conditions,
    3. The obligation to ensure that all of the participants have met the basic obligations of clients which require their personal cooperation and which only the individual participant may be liable for

Article VI – OBLIGATIONS AND RIGHTS OF ČEDOK

  1. The corresponding rights and obligations of Čedok relate to the rights and obligations of the Clients stipulated in article V.
  2. Čedok is obliged to inform the Client truthfully and duly of all facts relating to the arranged services which are important for the Client and which are known to Čedok.
  3. Čedok is obliged to have concluded an insurance contract for the event of its bankruptcy in accordance with the valid regulations of the Czech Republic, on the basis of which entitlement is created for a Client which Čedok has concluded a Travel contract with, to an insurance payment in the event of an insurance claim. Čedok is obliged, together with the contract, to provide Clients a document issued by the insurance company which contains information about the insurance concluded, especially the name of the insurance company, the insurance conditions and the method of notification of an insurance claim. The Client confirms receipt of this document by signing the Travel contract.
  4. Čedok shall not be obliged to provide compensation for damage incurred through breach of obligation on the part of Čedok from the contract in excess of the amount which exceeds the limitation in accordance with the international conventions which the Czech Republic is bound by.
    1. In terms of air transport, liability shall be governed by the Convention for the Unification of Certain Rules for International Carriage by Air of 28.5.1999 (the so-called Montreal Convention) and also by Regulation no. 2027/97 of the European Parliament and of the Council, as amended by Regulation no. 889/2002 of 13 May 2002, based on the Montreal Convention and applicable to both international and domestic flights.
    2. In terms of coach transport, liability shall be governed by Regulation of no. 181/2011 of the European Parliament and of the Council concerning the rights of passengers in bus and coach transport and amending Regulation (EC) no. 2006/2004 of 16.2.2011.
    3. In terms of rail transport, liability shall be governed by the Convention Concerning International Carriage by Rail (COTIF) of 9.5.1980 as amended by the Vilnius Protocol of 3.6.1999 and Convention between the European Union and the Intergovernmental Organisation for International Carriage by Rail (OTIF) on accession of the EU to the above-mentioned Convention concluded in Bern in Switzerland on 23.6.2011, which came into force on 1.7.2011.

Article VII – CANCELLATION AND CHANGE IN THE AGREED SERVICES

  1. Cancellation of agreed services
    1. Čedok is entitled to cancel a trip and individual services prior to their commencement.
    2. If the minimum number of clients, which is determined as 6 clients for all trips, is not reached prior to commencement of the trip, unless a different minimum number of participants in the trip is stipulated in the Travel contract, in the catalogue or in another form of offer, Čedok shall be entitled to cancel the trip and obliged to inform the Client of this fact in writing, no later however within a deadline of 7 days prior to the start of the trip.
    3. If Čedok cancels a trip or individual services for any other reason than breach of obligation by the Client, the Client shall be entitled to request that Čedok provide a different trip and/or services on the basis of a new contract, which in total correspond at least to the trip or services originally arranged if Čedok is able to offer such a trip or individual services. If in such a case, no new contract is concluded, Čedok shall be obliged without unnecessary delay to refund the Client everything paid by the Client for the trip or services in accordance with the cancelled contract, this without the Client being obliged to pay Čedok a withdrawal fee. If a new contract is concluded, payments made on the basis of the original contract shall be regarded as payments in accordance with the new contract. If the price of the new trip or services is lower than the payments already made, Čedok shall be obliged to refund the Client any difference created in this manner without unnecessary delay.
    4. If Čedok cancels a trip within a period of less than 20 days prior to its commencement, it shall be obliged to pay the Client a penalty in the level of 10% of the price of the trip. The Client’s entitlement to compensation for damage shall not be affected. Čedok may only release itself from liability for damage or the obligation to pay the penalty if it can prove that cancellation of the trip occurred for a reason stipulated under letter b) of this paragraph or due to an Act of God.
  2. Changes in the agreed services prior to commencement of the trip and use of services
    1. If external circumstances force Čedok to change the conditions of a Travel contract prior to commencement of the trip, it shall propose change to the Travel contract to the Client. If the proposed change also leads to a change in the price of the trip, the new price must also be stipulated in the proposal. If Čedok propose change to a Travel contract, the Client shall be entitled to decide whether to agree to change to the Travel contract or whether to withdraw from the Travel contract.
    2. If the Client does not withdraw from the Travel contract within the deadline determined by Čedok, which must not be shorter than 5 days from the date of delivery of the proposal for change to the Travel contract, it shall be understood that he agrees to change to it.
      If change to the Travel contract also leads to an increase in the price of the trip, the Client shall be obliged to pay Čedok the difference in the price of the trip within the deadline determined in the proposal for change to the contract. In the event of breach of this obligation of the Client to pay Čedok the difference in the price of services, Čedok shall be entitled to withdraw from the contract, which shall not affect entitlement on the part of Čedok to compensation for damage. If change to the Travel contract leads to a decrease in the price of the trip, Čedok shall be obliged to either decrease the balance of payment for the trip, if this has not already been paid by the Client, or to refund the Client the difference if the Client has already paid the total price of the trip.
    3. If the Client does not agree with change to the Travel contract and withdraws from the Travel contract within the deadline determined in the proposal for change to it, he shall be entitled to request that Čedok provide an alternative trip on the basis of a new contract, which in total corresponds at least to the trip originally arranged if Čedok is able to offer such a trip. If no new contract is concluded, Čedok shall be obliged without unnecessary delay to refund the Client everything paid by the Client for the trip in accordance with the cancelled Travel contract, this without the Client being obliged to pay Čedok a withdrawal fee. If a new Travel contract is concluded, payments made on the basis of the original contract shall be regarded as payments in accordance with the new contract. If the price of the new trip is lower than the payments already made, Čedok shall be obliged to refund the Client any difference created in this manner without unnecessary delay.
    4. If for objective reasons, Čedok is forced to change the conditions of a Contract on provision of individual services before commencement of use of the individual services, the provisions of letter a) para. 2 of this article shall apply mutatis mutandis.

Article VIII – WITHDRAWAL FROM THE CONTRACT

  1. Čedok is entitled to withdraw from the contract prior to commencement of the trip or use of individual services for the following reasons:
    1. Breach of obligation by the Client resulting from the contract, or
    2. Due to cancellation of the trip or due to cancellation of individual services

    Written notification of withdrawal from the contract, with stipulation of the reasons for this, shall be sent by Čedok to the Client’s residence/registered office address or to a different contact address stipulated by the Client in the contract and the effects of withdrawal from the contract shall occur on the date of delivery of such notification.

  2. The Client is entitled to withdraw from the contract prior to commencement of the trip or use of individual services
    1. Without stipulating his reasons,
    2. If no new contract is concluded in accordance with the provisions of article VII para. 2,
    3. Due to breach of obligation on the part of Čedok resulting from the contract

    Written notification of withdrawal from the contract and in the case of withdrawal from the contract in accordance with letter c) of this paragraph with stipulation of the reason, shall be sent by the Client to Čedok in a demonstrable manner. In the notification, the Client shall stipulate the basic information which is important for identification of the contract which he is withdrawing from. The effects of withdrawal from the contract shall occur on the date of delivery of written notification to Čedok.

  3. If withdrawal from the contract occurs in accordance with para. 1 letter a) or para. 2 letter a) of this article, the Client shall be obliged to pay Čedok a withdrawal fee in the amount determined in article IX and Čedok shall refund the Client everything it received in payment for services in accordance with the cancelled contract.
  4. If withdrawal from the contract occurs in accordance with para. 2 letter b) and c) of this article, Čedok shall be obliged to refund the Client everything it received in payment for services in accordance with the cancelled contract, without the Client being obliged to pay Čedok a withdrawal fee.

Article IX – WITHDRAWAL FEE

  1. If Čedok withdraws from a contract concluded with the Client before commencement of use of tourism services due to breach of obligation on the part of the Client, Čedok shall be entitled to demand and the Client shall be obliged to pay Čedok a withdrawal fee. The level of the withdrawal fee is the same as the level of the withdrawal fee determined as a fixed amount, or percentage rate of the price determined in advance in accordance with para. 2, 3 and 4 of this article according to the subject of the contractual relationship.
  2. If the Client withdraws from a Travel contract, he shall be obliged to pay the following withdrawal fee.

    For individuals and groups, unless agreed otherwise in the contract, the withdrawal fee for withdrawal from the contract prior to commencement of the trip shall amount to:

    1. 30 days or more....................... EUR 10 per reservation
    2. 29 to 22 days....................... 30% of the total price of the reservation
    3. 21 to 10 days....................... 50% of the total price of the reservation
    4. 9 days or less ....................... 100% of the total price of the reservation
  3. If the Client withdraws from a Contract on provision of individual services, he shall be obliged to pay the following withdrawal fee.

    For individuals, unless agreed otherwise in the contract, the withdrawal fee for withdrawal from the contract prior to commencement of use of individual services shall amount to:

    1. 9 days or more....................... EUR 10 per reservation
    2. 8 to 3 days ....................... 50% of the total price of the reservation
    3. 2 days or less....................... 100% of the total price of the reservation

    For groups, unless agreed otherwise in the contract, the withdrawal fee for withdrawal from the contract prior to commencement of use of individual services shall amount to:

    1. 30 and more days....................... EUR 10 per reservation
    2. 29 to 22 days....................... 30% of the total price of the reservation
    3. 21 to 10 days....................... 50% of the total price of the reservation
    4. 9 and fewer days ....................... 100% of the total price of the reservation
  4. Costs charged by the airline for cancellation of flight tickets, costs charged by other carriers for cancellation of such transport and any other contractually agreed compensation for costs charged to Čedok by domestic and foreign service providers in the event of cancellation of services due to withdrawal from the contract in accordance with this article of the Terms and Conditions shall be added to the above-mentioned level of the withdrawal fee stipulated in this article of the Terms and Conditions in the amount stipulated in the contract.
  5. If the Client fails to start the trip, accommodation or if he fails to use an individual tourism service without prior withdrawal from the contract or due to his failing to meet his obligation in accordance with art. V, para. 2, letter f) and g), he shall pay 100% of the price determined in advance.
  6. Unless stipulated otherwise in the catalogue or in another form of offer or unless agreed otherwise with the Client, group shall be understood to mean a group of 6 or more people.
  7. Čedok shall be entitled to deduct the withdrawal fee from the deposit paid or payment made of the price. If the level of the withdrawal fee is greater than the deposit paid, the Client shall be obliged to settle the difference within 10 days of receiving a bill for this.
  8. The date when the effects of withdrawal occurred shall apply for calculation of the withdrawal fee.

Article X – CLAIMS

  1. In the event of services agreed in a contract Čedok being provided defectively or not being provided at all, entitlement shall be created for the Client to make a claim.
  2. Exercising of the Client’s rights resulting from liability for defects to services provided by Čedok (claims) must be made seriously, definitely and comprehensibly. The Client may make a claim either verbally or in writing, stipulating the date, the subject of the claim and the method in which the Client requires handling of the claim. Čedok recommends that Clients make claims in writing.
  3. Rights resulting from liability for defects to services which were agreed in the contract (claims) may be exercised by the Client at a business premises or at the registered office of Čedok and if conclusion of the contract was mediated by a third party on behalf of and on account of Čedok, also with this third party. The seller shall issue written confirmation that the client has made a claim, what the content of the claim is, the method of resolution of the claim requested by the Client; and also confirmation of the date and method of resolution of the claim, as well as written justification for rejection of the claim where applicable.
  4. The Client is obliged to make any claim in good time without unnecessary delay after having learned of such a defect, ideally directly at the location of the service provided, with a Čedok tour guide or other representative authorised by Čedok, in order for the situation to be remedied. In cases when the customer uses services without the presence of a Čedok tour guide or other representative authorised by Čedok and the service provided is defective, the Client shall be obliged to also ensure timely filing of claims towards service suppliers/providers and also to Čedok.
  5. Rights from liability for defects to services provided shall expire if not exercised within the deadlines stipulated in the legal regulations of the Czech Republic. Čedok would like to point out that if a Client fails to claim for a defect through his own fault, the court will not acknowledge his right to a discount on the price if Čedok objects that the Client did not exercise his right even within one month of the trip having ended. The court will not acknowledge any right from liability for a defect to an individual service (accommodation and similar), purchased on the basis of a Contract on provision of individual services (Contract), if this was not exercised without unnecessary delay, no later however than within six months of use of the services.
  6. If circumstances arise, the creation, course and possibly consequence of which are not dependent on the will, activity and course of action of Čedok (Act of God) or circumstances which lie on the side of the Client, on the basis of which the Client fails fully or in part to use services ordered, paid for and provided by Čedok, no entitlement shall be created for the Client to a refund of the price pair or a discount on the price.

Article XI – INSURANCE

  1. Trips and tourism services provided by Čedok do not include insurance covering the Client for his travel and stay.
  2. The Client may conclude individual insurance for his travel and stay including insurance for the event that the Client incurs costs in relation to withdrawal from the contract with the respective insurance institutions.

Article XII – SPECIAL PROVISIONS

  1. Čedok processes the personal data of its Clients with their consent:
    1. For the purpose of conclusion of a Travel contract in accordance with article III para. 1 or a Contract on provision of individual services in accordance with article III para. 2 (hereinafter referred to only as “contracts”) and where applicable changes to these and ensuring performance resulting from the contracts
    2. For the purpose of offering business and services provided or mediated by Čedok
  2. For the purpose stipulated in para. 1 letter a), the Client’s personal data is processed in the scope of his title, name, surname, date of birth, nationality, address, telephone number, e-mail address and where applicable any other contact address stipulated by the Client, as well as his passport number, its validity date, the code of the issuing country and gender, if required for arrangement of the respective visa or by the service provider. The Client’s personal data provided in this manner may be made accessible to the employees of Čedok, an authorised processor and also passed on to parties which are authorised to provide tourism services in the EU and outside of the EU and also to parties which are authorised to offer and sell services provided or mediated by Čedok. Provision of the above-mentioned data is voluntary. Failure to provide the essential personal data for this purpose shall lead to the contract not being concluded.
  3. For the purpose stipulated in para. 1 letter b), Čedok is authorised to process and gather the Client’s name, surname and address. Čedok is also entitled to process and gather details regarding the Client’s e-mail address for the purpose of distribution of commercial messages in accordance with the cited Act no. 480/2004 Coll. The Client’s personal data may be made available to the employees of Čedok for this purposes as well as to an authorised processor and also in the case of the Client’s e-mail address, to those parties which are authorised to distribute commercial messages on behalf of Čedok in accordance with the cited Act no. 480/2004 Coll.
  4. If a Client also concludes a contract on behalf of third parties, by concluding the contract, he confirms that he has been authorised by these third parties stipulated in the contract to provide their personal data and to provide consent to processing of their personal data, provision of access to and handover of their personal data for the purpose and in the scope stipulated in para. 2.
  5. Čedok or a processor authorised by Čedok shall be entitled to process and gather the Client’s personal data for the purpose and in the scope stipulated in para. 2 and 3 of this article for a period of 5 years from the end of the trip or provision of individual services. Once this deadline has expired, Čedok shall be obliged to destroy this Client data.
  6. The Client’s personal data provided in the scope and for the purpose stipulated in this article shall be processed by Čedok and by the processor in an automated and in a manual manner and in electronic and printed format.
  7. Whilst processing the Client’s personal data, Čedok shall be obliged to ensure that the Client suffers no injury to his rights, especially the right to preservation of human dignity and to ensure protection against unauthorised encroachment into his private and personal life.
  8. The Client is entitled to retract his consent to processing of his personal data in accordance with this article in writing at any time. In the case of processing, gathering and use of details about the Client’s e-mail, the Client is entitled to refuse to give his consent to use of his e-mail address even in terms of sending of individual messages and also in the manner stipulated in any commercial message received from Čedok.

Article XIII – CLOSING PROVISIONS

  1. These Terms and Conditions become valid and effective on 1.1.2014. On the date these Terms and Conditions become valid and effective, the validity and effectiveness of the Terms and Conditions of 1.8.2006 shall expire.