Based on the subject of the contractual relation, the Contractual Terms and Conditions specified below have been determined.
4.1. in the case of packages, provided that this change occurs before the 21st day prior to the commencement of the trip. Čedok shall send written notice about increase of the price specified in the travel contract to the Client to the place of residence / registered seat or another contact address specified in the travel contract no less than 21 days prior to the commencement of the trip. The Client shall pay the difference in the price of the package within 5 days of the notification of the increase in the price of the package specified in the travel contract. In the event of a breach of this obligation by the Client, Čedok may withdraw from the travel contract, which shall not prejudice its right to damages.
4.2. in the case of individual services, provided that this change occurs before the 10th day prior to the rendering of the service. Čedok shall inform the Client about this change in the price of the service without undue delay, in writing, at the place of residence / registered seat specified in the contract or another contact address specified by the client. The Client shall pay the difference in the price of the package within 3 days of the notification of the increase in the price of the package specified in the travel contract. In the event of a breach of this obligation by the Client, Čedok may withdraw from the travel contract, which shall not prejudice its right to damages.
Čedok may unilaterally increase the price of services specified in the contract by an amount by which the price or a payment pursuant to Par. 4 (a) and (b) of this Article increases in comparison with the price of services and payments included in the contract. In the event of an increase of the Czech crown exchange rate against the currency used in determining the price of the service by an average of 10%, Čedok may increase the price of the service by a maximum of the amount corresponding to the percentage change in the exchange rate. The decisive day as of which the price of the services was determined is specified in the price part of the catalogue or another form of offer, or in the contract.
In the event of a change in the person of a package participant under this provision, the original and the new customer shall be liable jointly and severally for the payment of the price of the package and the payment of any costs incurred by Čedok in connection with the change in the client.
Čedok may cancel a package and individual services prior to their use if it cannot, for any reason, comply with the conditions of the contract. Čedok shall inform the Client of any such fact without undue delay.
Should any circumstances arise which prevent Čedok from providing tourism services on the basis of contractually agreed conditions and if it is forced by objective reasons to change the conditions of the contract prior to the commencement of the use of the services, it shall inform the Client of any such changes without undue delay and propose a change in the contract. If the proposed change in the contract also causes a change in the price of the services, it shall specify the new price in the draft change to the contract. The Client may choose whether he shall agree with the change in the contract or withdraw from the contract.
Čedok shall send a written notice of withdrawal from the contract, stating the reason, to the residence / registered seat of the Client or to another contact address provided by the Client in the contract, and the withdrawal shall take effect on the day when the notice is delivered.
He shall send a written notice of withdrawal from the contract to Čedok, in the event of a withdrawal pursuant to point c) of this paragraph including a statement of the reason, in a demonstrable fashion. In the notice, the Client shall specify information required for the identification of the contract from which it is withdrawing. The withdrawal from the contract shall take effect on the day when a record is written or on the day of the delivery of the written notice of withdrawal to the sales point where the client purchased the service.
Unless the catalogue or another form of offer or the contract stipulate otherwise, the compensation in the event of a withdrawal from a travel agreement prior to the commencement of a trip shall amount to the following, both for individuals and groups, shall be:
For individuals, unless the catalogue or another form of offer or the contract stipulates otherwise, the compensation in the event of a withdrawal from a travel agreement prior to the commencement of the use of individual services shall be:
For groups, unless the catalogue or another form of offer or the contract stipulates otherwise, the compensation in the event of a withdrawal from a travel agreement prior to the commencement of the use of individual services shall be: